Confirmed Service Customer
I went to have my car looked at on a Saturday at 11:15am and was asked if I would be open to leaving my car over the weekend because when I called and step up the appointment they did not tell me I had to be 25 in order to get a loaner vehicle, which is ridiculous because at 21 I can buy a car from you but if my car needs to get fix over the weekend or even during the week I would not be able to get to my job or home! This needs to be changed!
Ashley P.
SAINT JOHN,
IN
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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