Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and we hope that you don���t hesitate to call us if you���d like to discuss anything in greater detail.
Monica - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
I had a 9:30 appointment for service was told I would have a diagnostics by noon was never called back at 2:00 I called I was told they cannot get to my vehicle until tomorrow after I signed up for a 9:30 appointment if you can't take on the work then don't set up appointments I will no longer use this dealership for any type of service work
Thank you for your feedback and we apologize that we did not meet your expectations. We want to look into your situation and discuss options to correct any mistakes. Please contact us at your earliest convenience so we can work on a solution.
We love hearing from our guests and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us. Have a great day!
It was my first stop of five. I didn���t have to go anywhere else. My salesperson happened to be outside, and he immediately started to help me. From the test drive to the financing, he made me feel very comfortable and at ease.
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I have ongoing problems with a tire. The problem began the first day I got the vehicle service can't find anything wrong with the tire, however it goes low on air everyday. Circle can't find anything wrong, but they suggest I buy a new tire. First if they can't find anything wrong with this one, or the rim, why should I buy a new tire. Why should I pay for a new tire? This was a problem from day one purchase. I feel that the tire issue should be corrected at Circle expense. Today I will be calling service again because the tire is low again. The service manager will not speak with me.
Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (219) 865-4400 when you have an opportunity, and we will be more than happy to try and turn your experience around.
This is my second vehicle purchase from Circle Buick and Joe Mendez sold me both vehicles. He is an amazing person. He always treats me with the upmost respect and makes me feel like family. He is truly a blessing.
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon. We hope you have a great day!
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like to have a better understanding about your experience. Please reach out to us at (219) 865-4400 at your earliest convenience and we will do our best to resolve this with you.
Bryan was very helpful in assisting me with my lease. He was very candid and gave me lots of options when it came time to choose. Couldn't be happier with the way I was treated and with my selection. Will definitely refer your dealership to anyone I speak with.
Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Circle Buick GMC, Inc.