Customer Reviews

I pulled in for service and was greeted immediately. My attendant was very informative and very polite. My wait time was less than expected, I was in and out in no time.

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In searching for inventory for what my wife and I wanted, there wasn't much to choose from. We are from Central Indiana with ties to Northwest Indiana, and Circle Buick GMC had the best selection of inventory. After reaching out, our salesman, James, made the process of purchasing a vehicle from 150 miles super easy. When we came a few days later to pick up, he spent ample time with us both going over everything we needed to know about the Terrain and ensured we were comfortable with how to operate all the bells and whistles before leaving. One of the best experiences I've had purchasing a vehicle. Thanks!

Always efficient , professional , cordial , and communicative regarding anything found during the inspection.

Bryan and Dustin were great to work with and handled our deal with the utmost level of professionalism. Was very pleased with how I was treated as a returning customer.

Great experience

My experience was very good. Thanks

James Davis was a pleasure to work with. No tricks, just straight forward and honest. I traveled from the NW suburbs or Chicago, and James made it worth my travels. You guys got a customer for life. Thank you, Kurt Engelbrecht

Amazing staff and service!

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Best car buying experience yet. No hassels or issues, in and out quickly, the way it should be.

Excellent Customer service and experience

Brian was great in helping us decide what we wanted and what our payments would be. We have always been a Ford Family and switching to Buick was a difficult decision but we are satisfied.

my oil change was done quickly and i noticed a $20 discount coupon was applied to my total without me presenting a coupon. That was a nice surprise.

I was treated very professional and was very at ease

My service went well, quick!

Fast friendly service.

My husband and I purchased a brand new Terrain. It was a smooth and easy transition with the help from Bryan. We couldn���t of asked for a better sales consultant.

Our rear wiper was put on incorrectly.

We've brought the vehicle in several times for preventive maintenance since the day of purchase. The service technician(s) have broke a few of our center caps during "supposed" tire rotation. Instead of putting them on properly and line them with the valve stem, they'd rather force it on until its barely on all the while breaking the tabs that hold it on. Then they end up falling off before I return home. We complained to a female service advisor and she "supposedly" ordered us a new set. That was 3 services ago. My son has been a Toyota master technician and worked his way to service manager before becoming disabled. He has alarmed me to the in consistencies he'd notice on the work order/invoice. We had brand new tires installed and a week after had the oil changed. The technician wrote the tires needed to be replaced. The same thing happened with a set of brake pads. I literally changed the pads and rotors and then was told my brake pads were lower than 10%. So this past service yesterday. My son marked a tire on the right front driver side with black marker to make sure they're actually doing what we've requested. He also marked a lug nut. To our surprise the tires were never removed let alone rotated as requested. With so much misinformation given, promised center caps, and work not being done but was charged. How do we know anything else we've requested is actually being done in the past or yesterday for that matter. Is my disabled son going to have to put hidden marks whenever we get something preformed for now on? That's IF we decide to keep using Circle Buick/GMC . I guess that will depend on how these situations are handled. We drive an hour just to have it serviced where it was bought. There are plenty other dealerships we can frequent. Thank you for your time.