602 Reviews Found
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Confirmed Service Customer
I will bring my vehicle back for any service needed
Ricky D.
HAMMOND
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Circle Buick GMC, Inc.!
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Confirmed Sales Customer
Very personalized, friendly and helpful staff. Quick, quality service.
Elesa H.
SAUK VILLAGE
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi there! We're so happy we were able to help you out!
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Confirmed Service Customer
It took far longer than it should. It was way too expensive. $99.95 just to look at my car was not necessary. I had to find the service manager and tell her that I wanted my ar back because I had waited 1 hair aND 10 minutes. She said that the technician was looking at it.
Carol T.
MUNSTER
Business Response
We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us so we can work with you to make this right.
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Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I am new to Circle Buick, but thus far they have been responsive and professional. I am quite pleased.
Samuel H.
LYNWOOD
Business Response
We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Had oil change and tire rotation done and had my truck back within an hour
Sergio V.
HAMMOND
Business Response
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I went to have my car looked at on a Saturday at 11:15am and was asked if I would be open to leaving my car over the weekend because when I called and step up the appointment they did not tell me I had to be 25 in order to get a loaner vehicle, which is ridiculous because at 21 I can buy a car from you but if my car needs to get fix over the weekend or even during the week I would not be able to get to my job or home! This needs to be changed!
Ashley P.
SAINT JOHN
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Sale of vehicle went fine. Had problem with vehicle 6 days after purchase and dealership completely abandoned it's customer. Salesman Joe Mendez went above and beyond to help remedy the situation which Circle GMC and GM completely left me with a bad taste in my mouth. Spent over $50,000 on a new GMC just to have to spend more money to fix an obvious defect. Shameful customer service on the dealerships part.
Daniel K.
CHICAGO
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us so we can work with you to make this right.
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Confirmed Service Customer
Great experience as always. I came in for an oil change, radiator flush, and wheel alignment. Everything was done well and in sufficient time. Justin is great, as always. I'll continue to bring my vehicle here in the future.
Nikole S.
HIGHLAND
Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future. We look forward to your next visit! Take care!
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Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Sales Customer
I have always received professionalism and courtesy from working with Kathy Woods, the entire teams works together to make sure that every customer leaves or shall I say drives out a happy individual!
Donald B.
MERRILLVILLE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
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Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Business Response
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Service Customer
Overall very good experience. Due to Covid, there was limited seating and some people were not seated 6 feet apart. Also, I was really looking forward to my free car wash, but was told the car wash was closed. I left disappointed and with a dirty Enclve.
Julie C.
TINLEY PARK
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Sales Customer
Kathy Woods did an excellent job finding us a vehicle in a timely manner. She did a FINE job
Mark S.
DYER
Business Response
Hi, we are so happy to read such a great review about Circle Buick GMC, Inc.! Please don't hesitate to reach out to us if there's anything more we can do!