560 Reviews Found
Confirmed Service Customer
Great service yesterday - was in for an oil change and it was the fastest service ever!
Debra P.
WHITING
Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Service Customer
My vehicle was towed to this dealership because it was closer. It took two days for me to receive a diagnostic report. It took four days to get my vehicle repaired. I had to call several times. I told them I had a rental and asked for a loaner. I was told this was a small dealership. On arrival to pick up my vehicle, you could easily see this was not a small dealership. Evan was helpful. The female answering the telephone for service was not.
Ricky J.
CALUMET CITY
Business Response
We appreciate your feedback and your patronage. Our focus on customer satisfaction is unwavering, and we'll be examining your feedback with our team. Should you wish to talk more about your experience, please reach out to us. Thank you.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Always friendly helpful. I had questions about upcoming service items in my truck and the explore to the time to answer all of them
Ronald H.
HIGHLAND
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
Very professional and my oil change was quick.
Kathy W.
SAINT JOHN
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We appreciate your positive review about your recent experience with us! Thank you again for the great review!
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Confirmed Service Customer
Staff is very friendly. I needed oil change and tire rotation. Done within 30 minutes.
Lisa K.
PORTAGE
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
The Oil change and tire rotation went off without a hitch.
Jeff K.
WHITING
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Confirmed Service Customer
It's insane these trucks use so much oil! 30k miles and my truck uses 3 quarts in-between oil changes. Complete garbage!
Beata K.
HIGHLAND
Business Response
Hi, it's upsetting to hear that your experience was anything but stellar. Please contact us at (219) 865-4400 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Service Customer
Service was amazing, they almost forgot my car wash but got it done ASAP. From scheduling to the cashier everyone was great!
Tamara R.
PORTAGE
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!
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Confirmed Sales Customer
Our last three vehicle purchases have been with Circle Buick GMC. Kathy is always a pleasure to work with!
Chester P.
BOURBONNAIS
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Business Response
We appreciate your positive review about your recent experience with us! Have a great day!
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Confirmed Service Customer
Friendly and efficient! They set an hour, and it was done in an hour!
Cindy A.
HIGHLAND
Business Response
We're glad to hear you found our staff friendly and it is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Service Customer
I appreciate the staff at circle buick there knowledgeable and very good at what they do
Michael N.
LANSING
Business Response
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
The service was fast and the staff were professional and friendly.
Michael T.
GARY
Business Response
We're glad to hear you found our staff friendly and professional! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
smooth had a 330 appointment and was done at just about an hour of wait for an oil change. 1st time at this location
Juan A.
HIGHLAND
Business Response
We appreciate your positive review about your recent experience with us! Have a great day!
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Confirmed Service Customer
The wait was entirely too long considering I had an appointment. I felt like I could have just walked in if the wait time was going to be in excess of 5 hours. Also, no diagnosis for my issue could not be determined which means I have to return for what could be another excessive wait time before my vehicle is even looked at.
Theadore J.
BURNHAM
Business Response
Your feedback and your business are highly valued. We take customer satisfaction very seriously and we'll be reviewing your feedback closely with our team. Feel free to contact us if you want to discuss your experience in further detail. Thank you.