705 Reviews Found
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Great experience as always. Front line representatives are always cordial and informative. Thanks guys!
Gustavo G.
GARY
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Dealership drove my vehicle wreck less. Scrached the entire truck and refused to do anything about it. So I got rid of gmc all together and purchased from a different Dealership. This dealer is right Round the corner from my house. I let everyone know how this place treats customers. Will not recommend to anyone.
Brian W.
HIGHLAND
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution.
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Confirmed Service Customer
My service was handled in a professional and courteous manner.
John G.
MUNSTER
Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Confirmed Service Customer
Great customer service at the service desk. Appointments are always taken on time.
Rosalie K.
STEGER
Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Confirmed Service Customer
The service manager was great. My car was serviced and given back to me right on the estimated time. Can always count on good, timely service
David I.
HIGHLAND
Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care!
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Business Response
Hi, we are so pleased you enjoyed your visit to Circle Buick GMC, Inc.! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Such a quick, painless process. Doing most of the documents via docusign and via the tablet made this process so much better than the old way of having to sign tons of papers and being at the dealer for hours. Will definitely do business here again in the future!
Kylie H.
CROWN POINT
Business Response
Hello, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi there, thank you so much for your positive comments about Circle Buick GMC, Inc.! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Was scheduled for an oil change at 10 o'clock arrived 10 minutes early sat in the waiting room until 12. Other customers were taken care of and I was still waiting. I then asked someone how much longer it would be and finally after my checking they took care of the car I then asked when my c At that time I checked to see what was going on and was told I would be called soon.
Barbara B.
DYER
Business Response
We always want to have happy customers and this feedback will help us improve. Please contact us at your earliest convenience so we can discuss what happened and work on a solution.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Every time I come in I'm taking care of I love this place will be back and will tell all my family and friends.
Franklin B.
CALUMET CITY
Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Left grease on my hood,door and steering wheel.
Randall Z.
LYNWOOD
Business Response
We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us so we can work with you to make this right.
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Confirmed Service Customer
Customer service isn���t their strong suit
Maria T.
EAST CHICAGO
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Confirmed Sales Customer
I have leased and purchased a number of cars from Circle GMC and it has always been a favorable experience. Kathy Woods was my sales person and she did a very through job. I also like arranging the sale over the internet; it looks like the way of the future.
Douglas W.
HOBART
Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us!
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Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Confirmed Sales Customer
It was pleasant. They took me even though I didn't have an appointment.
Karen G.
CALUMET CITY
Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.