584 Reviews Found
Confirmed Service Customer
I was just in for an oil change and tire rotation and the services were completed in a short amount of time.
Jeff K.
WHITING
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
I was greeted as I got there very friendly staff my salesman was easy to work with I walked out very satisfied & pleased
Francisco R.
HAMMOND
Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future. If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Kathy Woods was fantastic! Very courteous and went out of her way to make sure my wife and i got the car and deal we wanted. This was our second leasing vehicle through her, i would highly recommend Kathy Woods to any of my friends and family.
Wendell R.
GARY
Business Response
5-star customer service is always our number one goal, and we're so happy to hear you had a great experience! Please let us know if there's anything else we can do for you. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
Hi there, thank you for taking the time to leave a review for us at Circle Buick GMC, Inc.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Everything was done in a timely and professional manner.
Junior B.
MERRILLVILLE
Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future. We're looking forward to your next visit with us!
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Confirmed Service Customer
It was a great experience. I had to get some of my quarterly maintenance done on the car and I had an early appointment at 7:15am that day. They set my expectations up perfectly, I was told that it would be about 90 minutes and it was exactly 90 minutes. The work was done perfectly and I couldn't be more happier.
Michael P.
TINLEY PARK
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
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Confirmed Service Customer
Been to Circle many times. As usual, prompt and completely satisfied with their work.
Donald V.
HIGHLAND
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Circle Buick GMC, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Easy experience and stress free. Joe and Justin make buying a car very easy.
Michael P.
HIGHLAND
Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Business Response
Hi, thank you for the high star rating!
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Confirmed Service Customer
I went in for a regular oil change. There were hardly any customers when I arrived. To my surprise I was there for one hour and 15 minutes. When my car was brought out I noticed it was washed and the driver seat was tilted and pushed back, my AC was in full blast and I had it off when I arrived. I had my niece with me and I had to take her home since it took so long for an oil change. Once I arrived home I noticed my driver side window guard was broken. I take extra care care of my Buick since I purchased it there so I know when something is wrong. I immediately called to notify management but have not heard back. I am very disappointed and upset with the horrible service I received! I have gone here many times and this is the first time my car was mistreated and the wait time was horrible! I could of just done the oil change myself had I known the service changed from great to horrible! I am waiting to hear back on replacing my window guards because this is unacceptable!
Martha E.
EAST CHICAGO
Business Response
It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this feedback and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Service Customer
Same friendly, courteous, efficient service I���ve come to expect from Circle. Makes taking the car in for service a pleasure, not a chore.
Dennis H.
CALUMET CITY
Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Confirmed Sales Customer
Joe was more than helpful, completely honest, and had us in and out of there in no time! Would definitely come back to buy another car or would recommend to a friend! Amazing experience!
Ashley Y.
MUNSTER
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
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Confirmed Service Customer
Staff has always been nice and friendly and shows a willingness to help and resolve issues. The customer service and the professionalism that your staff provide constantly is great!
Sherri W.
GLENWOOD
Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! We hope to see you soon!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
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Confirmed Service Customer
Car was dropped off Friday morning. Was not completed until Monday morning. They did give me a loaner car, but I would have appreciated a call that my vehicle would not be done Friday.
Raj R.
MUNSTER
Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Confirmed Service Customer
since 2008 ive been a loyal customer with circle automotive. I can honestly say that I never had a bad service. From Sales to Service always friendly and positive.
Dennis B.
WHITING
Business Response
Hello, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Circle Buick GMC, Inc.!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care! We hope you have a great day!
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Confirmed Service Customer
I was completely satisfied with the work that was done.
Kerry J.
GARY
Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! We hope to see you soon!
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Confirmed Sales Customer
This was hands down, the most enjoyable new vehicle purchasing experience I've ever had. My Sales Person, Joe, was professional and handled my trade in and purchase in an hour. I will be a returning customer!
Tim S.
JOLIET
Business Response
We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you; be it service or sales. We can't wait to see you again, have a great day.